Information we collect
We collect account information such as your name, email address, telephone number, authentication details, referral information, profile picture and service preferences. When required for regulated funding services, you may provide identity information such as a BVN or NIN.
We also process transaction references, recipients, purchased products, amounts, wallet movements, device information, IP addresses, login history and support communications.
How we use information
- Create, authenticate and secure your account.
- Process airtime, data, television, electricity and other requested services.
- Maintain wallets, transaction records, receipts and reconciliation.
- Prevent fraud, enforce limits and investigate failed or disputed transactions.
- Provide customer support, service notices and legally required communications.
- Improve reliability, performance and available products.
Identity and payment information
BVN, NIN and identity-document details are encrypted at rest and are only decrypted when necessary to perform an authorised identity or virtual-account request. Payment processing may require information to be shared with the selected bank, payment gateway, biller or service provider.
Sharing and service providers
We share only the information reasonably required by infrastructure providers, payment processors, banks, identity services, billers, telecommunications providers, professional advisers or authorities acting under applicable law. We do not sell your personal information.
Security and retention
We use access controls, encryption, audit logs and operational monitoring. No system is completely risk-free. We retain information for as long as needed to provide the service, meet financial recordkeeping obligations, resolve disputes and enforce agreements.
Your choices
You may update profile information and security settings from My Account. You may request access, correction or deletion of eligible information through the support details published on our website. Financial or security records may be retained where required by law or legitimate operational needs.
Cookies and local storage
We use essential session cookies and local browser storage to keep you signed in, protect requests, preserve preferences and support reliable application behaviour.
Children and changes
The service is not intended for persons who cannot legally enter a binding agreement. We may update this policy as services or legal requirements change. Material changes will be communicated through the website or account interface.
Contact
Questions or privacy requests can be submitted using the support email, telephone number or WhatsApp link displayed on the TeeTechGlobalData website.